1. Who we are
The A Level Maths Tutor is a trading name of The A Level Maths Tutor Limited, a company registered in England and Wales (company number 15224150). Our registered office is 83-89 Phoenix Street, Sutton-In-Ashfield, England, NG17 4HL.
We are the data controller for personal data collected through this website. If you have questions about how we handle your data, contact us at andy@thealevelmathstutor.co.uk.
2. What data we collect
We may collect and process the following personal data:
- Contact information — name, email address, phone number (provided when you register your interest or contact us).
- Student information — school year, exam board, target grade (provided during registration).
- Account data — login credentials for our student portal.
- Payment data — processed securely by our third-party payment provider, TutorCruncher. We do not store card details on our servers.
- Usage data — pages visited, browser type, device information (collected automatically via cookies and analytics).
- Tutorial session data — lesson notes, homework submissions and progress records.
3. How we use your data
We use personal data for the following purposes:
- Providing and managing tuition services.
- Communicating with you about bookings, sessions and progress.
- Processing payments via TutorCruncher.
- Improving our website and services.
- Complying with legal obligations.
4. Legal basis for processing
We process your data on the following legal bases under UK GDPR:
- Contract — processing necessary to provide the tuition services you have engaged us for.
- Legitimate interests — improving our services, website analytics and marketing (where this does not override your rights).
- Consent — where you have opted in to marketing communications or non-essential cookies.
- Legal obligation — where we are required to retain data for tax, accounting or safeguarding purposes.
5. Who we share data with
We may share your data with the following third parties, who process it on our behalf:
- TutorCruncher — booking, invoicing and payment processing.
- Google — analytics (Google Analytics).
- YouTube — embedded video content (subject to Google's privacy policy).
- TrustIndex — displaying verified reviews.
We do not sell your personal data to any third party.
6. Data retention
We retain personal data only for as long as necessary:
- Active students — data retained for the duration of the tutoring relationship.
- Former students — contact data retained for up to 3 years after the last session, unless you request earlier deletion.
- Progress data — lesson notes, homework submissions and progress records retained for 1 year after the last session.
- Financial records — retained for 6 years as required by HMRC.
- Website analytics — aggregated data retained indefinitely; individual-level data deleted after 26 months.
7. Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — ask us to delete your data (subject to legal retention requirements).
- Restriction — ask us to limit how we process your data.
- Portability — receive your data in a structured, machine-readable format.
- Object — object to processing based on legitimate interests or direct marketing.
- Withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any of these rights, email us at andy@thealevelmathstutor.co.uk. We will respond within 30 days.
8. Cookies
We use cookies on this website. For full details, see our Cookie Policy.
9. Data security
We take appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), secure password storage and access controls for staff accounts.
10. Children's data
Our services are aimed at A Level students (typically aged 16–18). Where a student is under 18, we may process their data with the involvement of a parent or guardian who has engaged our services on their behalf.
11. Complaints
If you are unhappy with how we have handled your data, please contact us first so we can try to resolve your concern. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
12. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.